Privacy Policy for Nila – AI Keyboard

This Privacy Policy explains how Nila – AI Keyboard ("Nila", "we", "our", or "the app") collects, uses, stores, and shares information when you use the app.

1. Information we may collect

• Account information: when you sign in with Google, we may receive basic account information such as your Google account identifier, display name, and email address.
• Installation and app identifiers: an installation identifier and related technical information may be used to manage free usage, account entitlements, subscriptions, and abuse prevention.
• Voice input: when you use voice typing, audio you intentionally record is sent to our backend service and may be processed by a speech-to-text provider to create a transcription.
• Text you choose to convert: when you use AI Convert or similar AI-assisted features, the text you explicitly submit may be sent to our backend and to an AI service provider to produce the requested result.
• Usage and entitlement data: we may store information such as remaining free usage, conversion counts, subscription status, request identifiers, and related transaction records.
• Push-notification data: if notifications are enabled, we may store a Firebase Cloud Messaging registration token and associate it with your installation and, when signed in, your account.
• Technical diagnostics: limited device, app-version, error, latency, and service-status information may be processed to maintain and improve reliability.

2. Keyboard typing and local transliteration

Normal key presses and Malayalam transliteration suggestions are designed to be processed locally on your device. Nila does not send ordinary keyboard typing to our servers solely for the purpose of generating local Malayalam suggestions.

Text is sent to a server only when you intentionally use a feature that requires server processing, such as voice transcription or AI Convert.

3. How we use information

• Provide and maintain keyboard, voice, AI Convert, account, subscription, and notification features.
• Authenticate users and restore account entitlements across sessions.
• Track free usage and paid-plan allowances.
• Prevent duplicate free-credit claims and other misuse.
• Send service, account, subscription, or product notifications when enabled.
• Diagnose errors, improve performance, and protect the service.

4. Third-party service providers

• Google Sign-In for account authentication.
• Google Play for app distribution, subscriptions, and purchase processing.
• Firebase Cloud Messaging for push notifications.
• OpenAI or another configured AI provider for speech transcription and/or AI text processing when you explicitly use those features.

These providers may process information under their own terms and privacy policies.

5. Payments and subscriptions

Subscription purchases are processed by Google Play. We do not receive or store your full payment-card details. We may receive purchase and subscription information needed to verify and manage your entitlement.

6. Data retention

We retain account, entitlement, subscription, push-token, and usage records for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. Temporary technical records may be retained for shorter periods.

7. Data security

We use reasonable technical and organizational safeguards, including encrypted network connections and protected server-side credentials. Authentication tokens are intended to be stored using secure platform-supported storage. No method of electronic transmission or storage is completely secure.

8. Your choices

• You can use supported guest features without signing in, subject to available limits.
• You can disable push notifications in Android system settings.
• You can stop using voice or AI features if you do not want the related audio or text sent for processing.
• You can sign out of your Nila account from the app.
• You may contact us to request information about account-related data or deletion, subject to applicable legal and operational requirements.

9. Children

Nila is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.

10. International processing

Service providers may process information in countries other than your own. Where required, we use appropriate safeguards for such processing.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted at this page with an updated effective date.

12. Contact

Developer: Golden Software
App: Nila – AI Keyboard
Contact email: [email protected]